Who we are
Roots and Waves Clinical Training Institute provides professional continuing education and training programs for counselors and behavioral health professionals.
Our website address is:
https://rootsandwavescti.org
Information We Collect
We collect limited personal information when you voluntarily provide it, such as when you:
- submit a contact form
- register interest in a training
- register for a program through linked registration platforms
Information may include your name, email address, professional credentials, and other details relevant to training registration.
How We Use Your Information
We use collected information to:
- respond to inquiries
- communicate about training programs
- manage registration and attendance
- issue certificates of completion
- meet continuing education documentation requirements
We do not sell or rent personal information.
Third-Party Services
We use trusted third-party platforms to operate our programs and services, including:
- Registration and evaluations: Qualtrics
- Payments: Stripe
- Website hosting: Hostinger / WordPress
These services may collect and process data in accordance with their own privacy policies. We encourage users to review those policies directly.
Cookies
Our website may use cookies to:
- improve site functionality
- remember user preferences
- support basic analytics
You may adjust your browser settings to refuse cookies if you prefer.
Embedded Content
Pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves in the same way as if you visited those websites directly and may collect data or use cookies.
Data Retention
We retain personal information only as long as necessary to:
- provide requested services
- meet administrative, legal, or continuing education record-keeping requirements
Continuing education records are retained in accordance with applicable professional standards.
Your Rights
You may request:
- access to the personal data we hold about you
- correction of inaccurate information
- deletion of personal data where applicable
Requests can be submitted via the contact information below.
Data Security
We take reasonable steps to protect personal information through secure platforms and administrative safeguards. However, no online transmission can be guaranteed to be completely secure.
Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Roots and Waves Clinical Training Institute
rootsandwavescti@gmail.com
Updates to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with the revised effective date.
Effective 1/13/2026